Privacy Policy

Effective Date: January 22, 2026
Last Updated: September 30, 2026

At Ascension Rehab and Sports Therapy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website at www.ascensionrf.com, contact us, request services, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our website.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, request an appointment, fill out forms on our website, or interact with our services. The types of information we may collect include:

  • Name, email address, and phone number
  • Information you provide in contact forms or appointment requests
  • Details about your movement, training, recovery goals, or reason for contacting us
  • Communication preferences, including whether you have opted in to receive marketing text messages
  • Technical information such as IP address, browser type, device information, and information collected automatically through cookies and similar technologies

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and requests
  • Contact you regarding an inquiry you submitted
  • Schedule, confirm, or manage appointments
  • Provide and improve our services
  • Communicate with you about Ascension Rehab and Sports Therapy
  • Maintain and improve our website
  • Send newsletters, updates, promotional materials, or marketing text messages when you have separately opted in to receive those communications
  • Comply with applicable legal and regulatory requirements

You may opt out of marketing communications at any time.

How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet, electronic communication, or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share personal information with trusted service providers that assist us in operating our website, communicating with customers, conducting our business, or providing services. These providers may access information only as necessary to perform services on our behalf and are expected to appropriately protect that information.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Ascension Rehab and Sports Therapy, our customers, or others.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and better understand how visitors use our website.

You may choose to disable cookies through your browser settings, although doing so may affect the functionality of certain features of our website.

Third-Party Links

Our website may contain links to websites operated by third parties. Ascension Rehab and Sports Therapy is not responsible for the privacy practices, security, or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights and Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also opt out of marketing communications at any time.

To stop receiving marketing text messages, reply STOP to a marketing SMS from Ascension Rehab and Sports Therapy. To request assistance with the SMS program, reply HELP.

For other privacy requests, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When we make changes, we will post the revised Privacy Policy on this page and update the date shown above. We encourage you to periodically review this Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Ascension Rehab and Sports Therapy
9217 Baybrook Lane, Suite I
Charlotte, NC 28277

Phone: +1 (980) 385-5192
Email: info@ascensionrf.com

‍