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Privacy Policy
Effective Date: January 8, 2026

Ascension Rehab and Fitness LLC (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and receive our services. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website, communicate with us, or receive care-related services.

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By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, mailing address, and other information you voluntarily provide through website forms or direct communication.

  • Health-Related Information: Information you choose to provide that is necessary for scheduling, care coordination, or administrative purposes.

  • Technical Information: IP address, browser type, device information, and website usage data collected through standard analytics tools.
     

2. How Information Is Used

We use collected information to:

  • Provide physical therapy services and related care coordination

  • Schedule appointments and manage administrative or billing communications

  • Respond to inquiries and communicate with you

  • Operate, maintain, and improve our website and services

  • Comply with applicable laws and regulations
     

3. Text Messaging & Mobile Data Compliance Opt-In

We offer text messaging strictly for care coordination purposes, including appointment reminders, scheduling, and administrative or billing communications.
You may opt in to receive text messages by selecting the appropriate consent checkbox on our website forms.

Consent to receive text messages is not a condition of receiving care or services.
 

Opt-Out

You may opt out of receiving text messages at any time by replying STOP.
For assistance, reply HELP.

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
 

4. Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only in the following limited circumstances:

  • With service providers who assist us in operating our business, under confidentiality obligations

  • When required to comply with applicable laws or legal processes

  • To protect the rights, safety, or property of our patients, visitors, or business

We do not share mobile information for marketing or promotional purposes.
 

5. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate information

  • Request limitations on certain uses or disclosures

To exercise these rights, please contact us using the information listed below.
 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. No system can be guaranteed to be completely secure.
 

7. Terms & Conditions of Use

By accessing or using our website, you agree to use it for lawful purposes only and in a manner consistent with these Terms & Conditions and all applicable laws.
 

8. Use Restrictions

You agree not to:

  • Use the website in any way that could damage, disable, or impair it

  • Attempt unauthorized access to any portion of the website

  • Use the website or its content for unlawful purposes
     

9. Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of Ascension Rehab and Fitness LLC and may not be used without prior written permission.
 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
 

11. Termination

We reserve the right to restrict or terminate access to our website at any time, without notice, for conduct that violates these Terms & Conditions.
 

12. Governing Law

These Terms & Conditions and this Privacy Policy are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
 

13. Changes to Terms

We may update this Privacy Policy and these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.
 

14. Contact Information

If you have questions about this Privacy Policy or our practices, please contact:

Ascension Rehab and Fitness LLC

Website: https://www.ascensionrf.com/
Phone: 980-385-5192
Email: ryan@ascensionrf.com
Address: 9209 Baybrook Lane, Charlotte, NC 28277

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