top of page

Your Healthcare Should Be About You

At Ascension Rehab and Sports Therapy we believe that your time is more valuable than anything else. There is no getting lost time back. For that reason, we operate out of network as an out of network physical therapy provider. 

By doing so, we can provide one on one care that is catered to you and not at the discretion of a clinical reviewer who's sitting behind a computer several states away. This model allows us to attack the problem right away and to solve it in a fraction of the number of visits that it would at a standard in network clinic. That means less time for you to spend away from your family and work. It also means less time to get back to doing what you love.

Typical In Network Clinic

The rate of reimbursement by insurance companies continues to decrease despite the price of everything else increasing. This often forces therapists to see up to 4 patients per hour, and care will be performed by assistants and techs rather than the doctor of physical therapy themselves.

Due to increasing documentation needed per evaluation and treatment treatment, the therapist will also spend a good amount of time on their computer rather than focus on what the patient is doing. This often leads to the substandard practice of doing the same exercise flow sheet over and over again without any real progression. 

During the typical in network based plan of care, a patient will be asked to come into the clinic for 2-3 sessions per week, ranging anywhere from 6-12 weeks (sometimes even more). This can mean up to 36 visits. If the patient is lucky, their copay may only be $30 but for 36 visits, that adds up to over $1000. For someone who hasn't met their deductible, they may get a surprise bill of anywhere from $2000-$5000. 

If that wasn't bad enough, they have spent probably 36 hours in the clinic. That's not even counting the time spent driving to and from the appointment (which let's be real, that can add up to quite a bit in Charlotte). Now we're talking about several days worth of their time along with the possibility of not feeling any better. 

Ascension Rehab and Sports Therapy

Because we are not subject to the decisions made by insurance company, the physical therapist gets to spend the entire hour long session working with the patient 1 on 1. This allows for the highest quality of care as a thorough assessment can be performed, manual therapy techniques can be utilized and a customized home exercise program can be provided. 

Due to the focused care provided at each session, patients typically are seen at a frequency of at most one session per week. As symptoms continue to improve, this frequency will reduce even further. The therapist will also have the availability to be in contact via phone and email with a 24 hour (or less) response time should any questions arise in between sessions. (Sundays are excluded)

With such a high level of care being provided at each session, most patients typically need between 6-10 visits before they are symptom free and moving even better than before. That means only 6-10 hours time total vs. 36 hours in a typical in network practice!

Being out of network also does not mean that you cannot be reimbursed by your insurance company. We can provide an invoice with all of the necessary information for you to submit a claim to your insurance company with levels of reimbursement varying from plan to plan.

Do you accept insurance? We do not bill insurance directly but are happy to provide you with a superbill. This will provide all of the necessary information for you to submit a claim to your insurance company for reimbursement. Amounts that insurance companies will reimburse vary from plan to plan.

Can I use my HSA/FSA card? You sure can!

Do I need a referral to see you? Nope! In North Carolina, physical therapists have direct access which means that we can see patients without a physician provided referral.

What should I wear to my session? Preferably activewear so that you can move comfortably. We will be assessing various movement patterns and treatment starts day 1, so be comfortable. The exception to this would be treatment of TMJ pain/dysfunction. If you are coming in for assessment/treatment of this, then feel free to dress however you'd like.

What is the No Surprises Act and a Good Faith Estimate? The No Surprises Act is a recently passed bill that entitles people who self-pay for out of network services to receive an estimate of their costs prior to their visit. This actually does not effect our practice in anyway as we inform every patient what the initial visit will cost prior to attending their appointment. It is difficult to determine the total cost of follow up treatments prior to the initial evaluation as each patient will require a different number of treatments based on their condition. However, at the initial evaluation, once the number of visits has been determined, a total cost can then be provided so there will still be no surprise bills down the road.

bottom of page