Your Healthcare Should Be About You
At Ascension Rehab and Sports Therapy we believe that YOU MATTER MOST and your time is more valuable than anything else as there is no getting lost time back.
Do you accept insurance? We do not bill insurance directly but are happy to provide you with a superbill. This will provide all of the necessary information for you to submit a claim to your insurance company for reimbursement. Amounts that insurance companies will reimburse vary from plan to plan. We do this so that your care is based on what's best for you, the patient, and so that we can inform you of any costs prior to your session so there are no surprise bills.
Can I use my HSA/FSA card? You sure can!
Do I need a referral to see you? Nope! In North Carolina, physical therapists have direct access which means that we can see patients without a physician provided referral.
What should I wear to my session? Preferably activewear so that you can move comfortably. We will be assessing various movement patterns and treatment starts day 1, so be comfortable. The exception to this would be treatment of TMJ pain/dysfunction. If you are coming in for assessment/treatment of this, then feel free to dress however you'd like.
What is the No Surprises Act and a Good Faith Estimate? The No Surprises Act is a recently passed bill that entitles people who self-pay for out of network services to receive an estimate of their costs prior to their visit. This actually does not effect our practice in anyway as we inform every patient what the initial visit will cost prior to attending their appointment. It is difficult to determine the total cost of follow up treatments prior to the initial evaluation as each patient will require a different number of treatments based on their condition. However, at the initial evaluation, once the number of visits has been determined, a total cost can then be provided so there will still be no surprise bills down the road.